Terms & Conditions Policy

Introduction

Welcome to https://multi-act.com/ (the “Website”). These Terms & Conditions (“Terms”) govern your access to and use of the Website, products, services, content, tools, and features provided by Multi-Act Trade and Investments Private Limited, a company incorporated under the Companies Act, 1956, having its registered office at Ground Floor, ICC Chambers I, Saki Vihar Road, Powai, Mumbai – 400072, and a SEBI-registered Investment Adviser (“Multi-Act”, “we”, “us”, “our”).

By accessing or using the Website, you agree to be bound by these Terms, along with our Privacy Policy, Risk Disclosure, and all other policies referenced herein. If you do not agree to these Terms, do not access or use the Website.

Definitions

  • Client / User: Any individual or entity accessing or using the Website.
  • Content: All text, graphics, data, information, materials, and interactive features on the Website.
  • Services: Investment Advisory, research reports, analysis, tools, newsletters, recommendations, and any other services provided through the Website.

Eligibility & Acceptance

You represent and warrant that:

  1. You are at least eighteen (18) years of age or otherwise eligible to enter into binding contracts under applicable law.
  2. You have full power and authority to enter into and comply with these Terms.
  3. Your use of the Website and Services does not violate any applicable law, SEBI regulations, or contractual obligations.

Scope of Services

  1. The Website provides general information, investment research, insights, analytic tools, and marketing materials.
  2. Professional Services—such as personalized investment advisory—are rendered only pursuant to a separate Client Agreement executed between you and Multi-Act. These Terms do not create an advisory relationship on their own.

SEBI Registration & Compliance

Multi-Act is registered with the Securities and Exchange Board of India (SEBI) as an Investment Adviser under SEBI (Investment Advisers) Regulations, 2013.
All advisory services, where provided, will comply with:

  • SEBI Investment Adviser Regulations, 2013, as amended,
  • SEBI (Research Analyst) Regulations, and
  • Applicable SEBI circulars.

You acknowledge that:

  1. Investment advisory services are not guaranteed to be profitable.
  2. Investment in securities market are subject to market risks. Read all the related documents carefully before investing
  3. Past performance is not indicative of future results.
  4. You are responsible for your investment decisions.

User Accounts

If an account is required:

  1. You must provide accurate, complete information.
  2. You are responsible for maintaining confidentiality of your login credentials.
  3. You agree to notify us immediately of any unauthorized use.

Use of Content

  1. You may view, download, and print Content for personal, non-commercial use only.
  2. You must not copy, reproduce, distribute, sell, publish, modify, create derivative works, or exploit any part of the Website outside the permitted use without written authorization from Multi-Act.

Intellectual Property

All rights, title, and interest in the Website and its Content (including copyrights, trademarks, designs, and software) belong to Multi-Act or its licensors.

You agree not to claim ownership over any intellectual property available on the Website.

Disclaimers & Risk Acknowledgment

  1. No Warranty: The Website and Services are provided “as is” and “as available.” Multi-Act disclaims all warranties — express or implied — including fitness for a particular purpose.
  2. Accuracy of Information: You acknowledge that information on the Website may be delayed, incomplete, or contain errors.
  3. Investment Risk: All investment activities involve risk. Any reliance on information or recommendations provided through the Website is at your own risk.

Limitation of Liability

To the maximum extent permitted by law:

  • Multi-Act, its affiliates, directors, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of your access to or use of the Website or Services.
  • In no event shall Multi-Act’s aggregate liability exceed the total fees paid by you for the relevant Services.

Indemnification

You agree to defend, indemnify, and hold harmless Multi-Act and its affiliates from and against all claims, damages, liabilities, costs, and expenses arising out of your use of the Website, breach of these Terms, or violation of applicable laws.

Privacy & Data Protection

  1. Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, store, and share your personal data.
  2. By using the Website, you consent to the processing of your data as set out in the Privacy Policy.

Third-Party Links & Content

The Website may contain links to third-party websites, tools, or content. Multi-Act does not control or endorse such third parties, and is not responsible for any content, products, or services offered by them.

Termination & Suspension

Multi-Act reserves the right to terminate or suspend your access to the Website, with or without notice, for any reason, including violation of these Terms.

Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of courts in Mumbai, India.

Amendments

Multi-Act may modify or update these Terms at any time. The latest version will be posted on the Website with an updated Effective Date. Continued use of the Website constitutes acceptance of the updated Terms.

Contact Information

If you have questions about these Terms or wish to contact us:

Multi-Act Trade and Investments Private Limited
Registered Office: Ground Floor, ICC Chambers I, Saki Vihar Road, Powai, Mumbai – 400072
Email: HR@multi-act.com
Phone: 022-61408989

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Current complaints

Data for the month ending - January, 2026

Complaints status

Sr. No.

Received from

Pending at the end of last month

Received

Resolved*

Total Pending #

Pending complaints

> 3 months

Average Resolution time^ (in days)

1

Directly from Investors

0

0

0

0

0

0

2

SEBI (SCORES)

0

0

0

0

0

0

3

Other Sources

(if any)

0

0

0

0

0

0

 

Grand Total

0

0

0

0

0

0

Number of complaints received during month against the IA due to impersonation by some other entity:

 

Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

 

Trend of monthly disposal of complaints

Sr.

No.

Month

Carried forward from previous month

Received

Resolved*

Pending#

1

April, 2025

0

0

0

0

2

May, 2025

0

0

0

0

3

June, 2025

0

0

0

0

4

July, 2025

0

0

0

0

5

August, 2025

0

0

0

0

6

September, 2025

0

0

0

0

7

October, 2025

0

0

0

0

8

November, 2025

0

0

0

0

9

December, 2025

0

0

0

0

10

January, 2026

0

0

0

0

 

Grand Total

0

0

0

0

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SN

Year

Carried forward from previous year

Received

Resolved*

Pending#

1

2021-22

0

0

0

0

2

2022-23

0

0

0

0

3

2023-24

0

0

0

0

4

2024-25

0

0

0

0

 

Grand

Total

0

0

0

0

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.