Compliance

Complaints

Register a Complaint

PMS Clients

Chaitali Kawale
chaitali.kawale@multi-act.com

PMS Registration No: INP000002965
SEBI SCORES ID: pfm00155

Investment Advisory Clients

Vikas Biyani
Vikas.biyani@multi-act.com

IA Registration No: INA000008589
SEBI SCORES ID: IADM0084

AIF Investors

Sekar Iyer
Sekar.iyer@multi-act.com

AIF Registration No: IN/AIF/2/17-18/0367
SEBI SCORES ID: AIF00758

Alternatively, you may register your complaint by logging on to SEBI SCORES

Online Dispute Resolution Portal

Dear Investor,

Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Maker”
A copy of the said SEBI circular is here – The Circular
A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses online conciliation and online arbitration for resolution of disputes arising in the Indian Securities market has been established.
SMART ODR Portal (Securities Market Approach for Resolution through ODR Portal) can be accessed via the following link – SMARTODR
You are requested to take note of the contents of the SEBI circular.

Thank you for your continued support.

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Current complaints

Data for the month ending - January, 2024

Complaints status
Sr. No. Received from Pending at the end of last month Received Resolved* Total Pending # Pending complaints > 3 months Average Resolution time^ (in days)
1 Directly from Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources
(if any)
0 0 0 0 0 0
Grand Total 0 0 0 0 0 0
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of Monthly Disposal of Complaints

Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 April 2023 0 0 0 0
2 May 2023 0 0 0 0
3 June 2023 0 0 0 0
4 July 2023 0 0 0 0
5 August 2023 0 0 0 0
6 September 2023 0 0 0 0
7 October 2023 0 0 0 0
8 November 2023 0 0 0 0
9 December 2023 0 0 0 0
10 January 2024 0 0 0 0
Grand Total
0
0
0
0
*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of Annual Disposal of Complaints

Sr. No. Year Carried forward from previous year Received Resolved* Pending#
1 2019-20 0 0 0 0
2 2020-21 0 0 0 0
3 2021-22 0 0 0 0
4 2022-23 0 0 0 0
Grand Total 0 0 0 0
*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the year.