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Report Spotlight: B2B SaaS in Fintech

30 June 2026

Enterprise SaaS is becoming a strategic necessity for India’s BFSI sector, with mid-sized institutions leading adoption while MSMEs emerge as the next frontier of growth.

Insights from our report, B2B SaaS in Fintech: An Unfolding Growth Story, have been featured across leading business and financial media, examining the evolving enterprise SaaS landscape, the challenges shaping adoption, and the opportunities ahead for technology providers, financial institutions, and investors.

Read the coverage:

https://www.aninews.in/news/business/mid-sized-bfsi-firms-lead-saas-adoption-in-india-but-msmes-set-to-ride-next-wave-of-growth20260628123033/

https://bfsi.economictimes.indiatimes.com/news/fintech/enterprise-saas-becomes-condition-for-survival-in-indian-bfsi-as-demand-outpaces-friction/132046661

https://www.newkerala.com/news/a/enterprise-saas-becomes-condition-survival-indian-bfsi-as-125.htm

https://www.magzter.com/stories/newspaper/The-Daily-Guardian/MIDSIZED-BFSI-FIRMS-LEAD-INDIAS-SAAS-ADOPTION

https://newsable.asianetnews.com/business/midsized-firms-lead-b2b-saas-adoption-in-indias-bfsi-sector-report-articleshow-3gsdynf

https://www.tribuneindia.com/news/business/mid-sized-bfsi-firms-lead-saas-adoption-in-india-but-msmes-set-to-ride-next-wave-of-growth/

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Current complaints

Data for the month ending - May, 2026

Complaints status
Sr. No. Received from Pending at the end of last month Received Resolved* Total Pending # Pending complaints
>3 months
Average Resolution time^ (in days)
1 Directly from Investors 0 0 0 0 0 0
2 SEBI (SCORES) 0 0 0 0 0 0
3 Other Sources
(if any)
0 0 0 0 0 0
Grand Total 0 0 0 0 0 0

Number of complaints received during month against the IA due to impersonation by some other entity:

Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No. Month Carried forward from previous month Received Resolved* Pending#
1 April, 2026 0 0 0 0
2 May, 2026 0 0 0 0
Grand Total 0 0 0 0

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SN Year Carried forward from previous year Received Resolved* Pending#
1 2022-23 0 0 0 0
2 2023-24 0 0 0 0
3 2024-25 0 0 0 0
4 2025-26 0 0 0 0
Grand Total 0 0 0 0

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.