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“The Clients have an option to on-board directly with Multi-Act Equity Consultancy Private Limited, the Portfolio Manager, without intermediation of persons engaged in distribution services of PMS Investment Approaches of the Portfolio Manager and no charges except statutory charges shall be levied at the time of on-boarding.”

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Current complaints

Data for the month ending – November, 2024

Complaints status

Sr. No.

Received from

Pending at the end of last month

Received

Resolved*

Total Pending #

Pending complaints

> 3 months

Average Resolution time^ (in days)

1

Directly from Investors

0

0

0

0

0

0

2

SEBI (SCORES)

0

0

0

0

0

0

3

Other Sources

(if any)

0

0

0

0

0

0

 

Grand Total

0

0

0

0

0

0

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

 

Trend of monthly disposal of complaints

Sr.

No.

Month

Carried forward from previous month

Received

Resolved*

Pending#

1

April, 2024

0

0

0

0

2

May, 2024

0

0

0

0

3

June, 2024

0

0

0

0

4

July, 2024

0

0

0

0

5

August, 2024

0

0

0

0

6

September, 2024

0

0

0

0

7

October, 2024

0

0

0

0

8

November, 2024

0

0

0

0

 

Grand Total

0

0

0

0

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

               

Trend of annual disposal of complaints

SN

Year

Carried forward from previous year

Received

Resolved*

Pending#

1

2020-21

0

0

0

0

2

2021-22

0

0

0

0

3

2022-23

0

0

0

0

4

2023-24

0

0

0

0

 

Grand

Total

0

0

0

0

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.