Privacy Policy

Personal information

  • You are not required to provide your personal information to visit our website.
  • We collect personal information from our visitors on a voluntary basis. Personal information may include name, title, company, address, phone number, email address, and other relevant data. Questions or comments submitted by visitors may also include personal information.
  • We collect and use personal information for business purposes in order:
    • that you may download information and take advantage of certain other features of our website.
    • to provide information or interactive services through this website, to your e-mail address or, where you – wish it to be sent by post, to your name and postal address.
    • to seek your feedback or to contact you
    • to administer or otherwise carry out our obligations in relation to any agreement you have with us.
    • to create products or services that may meet your needs.
    • to process and respond to requests, assess, identify problems and improve system performance, and communicate with visitors about our products, services and businesses.
  • We will not use, trade or share, with a third party, any personal information provided on our website for direct marketing purposes. Because of the nature of the Internet, we may transmit the information to another country, but among Multi-Act and its affiliates, for purposes other than direct marketing, such as for storage, or for carrying out the processing detailed above, or because of where our servers are located, but we do not provide or use personal information to unrelated businesses for any marketing purposes.
  • To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security related or law enforcement investigations or in the course of cooperating with authorities or complying with legal requirements.
  • We may also remove all the personally identifiable information and use the rest for historical, statistical or scientific purposes.
  • If you e-mail us, you are voluntarily releasing information to us. Your e-mail address will be used by Multi-Act to respond to you. We may use the information that can identify you, such as your e-mail address, for direct marketing of our products.
  • In addition, we may have collected similar information from you in the past. By entering this website you are consenting to the terms of our privacy policy and to our continued use of previously collected information. By submitting your personal information to us, you will be treated as having given your permission for the processing of your personal data as set out in this policy.

Non personal information

  • At this web site, information sent by your web browser, may be automatically collected. This information typically includes your domain name (the site after the @ in your e-mail address). It may also contain your user name (the name before the @ in your e-mail address). Other examples of information collected by our server include the Internet protocol (IP) address used to connect the visitor’s computer to the Internet, operating system and platform, the average time spent on our website, pages viewed, information searched for, access times, websites visited before a visitor visits our website, and other relevant statistics. The amount of information sent depends on the settings you have on your web browser; please refer to your browser if you want to learn what information it sends.
  • We may from time to time supply the owners or operators of third party websites from which it is possible to link to our website with information relating to the number of users linking to our website from such third party website. You will not be identified from this information.
  • All such information will be used only to assist us in providing an effective service on this website. We at Multi-Act can then develop statistics that are helpful to understanding how our visitors use this website. We use this information in the aggregate to the use of our website and to administer and improve our website. This statistical data is interpreted by Multi-Act in its continuing effort to present the website content that visitors are seeking in a format they find most helpful.

Information placed on your computer

We may store some information such as cookies on your computer when you look at our website. Cookies are pieces of information that a website transfers to the hard drive of a visitor’s computer for record-keeping purposes. This information facilitates your use of our website and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer if you want to; please refer to your browser settings to do so. Erasing or blocking such information may limit the range of features available to the visitor on our website. We also use such information to provide visitors a personalised experience on our website. We may use such information to allow visitors to use the website without logging on upon returning, to auto-populate email forms, to make improvements and to better tailor our website to our visitors’ needs. We also use this information to verify that visitors meet the criteria required to process their requests.

Security

We have implemented technology and policies, with the objective of protecting your privacy from unauthorised access and improper use, and periodically review the same. However, our website is on the world wide web and internet security is a very dynamic issue. Hence, in cases where there is unauthorised access to or loss of data from multi-act.com by hackers and other “cyber vandals”, viruses and other technical breakdowns resulting in the website being de-faced, presenting incorrect or inaccurate information, or experiencing downtime, Multi-Act will not be responsible.

Foreign Jurisdictions

The contents herein – information or views – do not amount to distribution, guidelines, an offer or solicitation of any offer to buy or sell any securities or financial instruments, directly or indirectly, in the United States of America (US), in Canada, in jurisdictions where such distribution or offer is not authorized and in FATF non-compliant jurisdiction and are particularly not for US persons (being persons resident in the US, corporations, partnerships or other entities created or organized in or under the laws of the US or any person falling within the definition of the term “US person” under Regulation S promulgated under the US Securities Act of 1933, as amended) and persons of Canada.

Users who are accessing this website from outside the jurisdiction of India shall be solely responsible for the compliance with their local laws and for the consequential liability incurred in the event of violation of such local laws.

Third Parties

For your convenience, this page may contain certain hyperlinks to other pages as well as to websites outside Multi-Act. In addition, you may have linked to our website from another website. Multi-Act is not responsible for the contents, privacy policies and practices of other websites, even if you access them using links from our website. We make no promises or guarantees regarding data collection on the hyper-linked pages and on websites that are not owned by Multi-Act. We recommend that you check the policy of each website you visit, or link from, and contact the owners or operators of such websites if you have any concerns or questions.

Contacting us

We aim to keep our information about you as accurate as possible. If you would like to review or change the details you have supplied us with, please contact us as set out below. If you wish to change or delete any of the personal information you have entered whilst visiting our website or if you have any questions about our privacy statement kindly e-mail the Data Manager at contactus@multi-act.com

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Current complaints

Data for the month ending - January, 2026

Complaints status

Sr. No.

Received from

Pending at the end of last month

Received

Resolved*

Total Pending #

Pending complaints

> 3 months

Average Resolution time^ (in days)

1

Directly from Investors

0

0

0

0

0

0

2

SEBI (SCORES)

0

0

0

0

0

0

3

Other Sources

(if any)

0

0

0

0

0

0

 

Grand Total

0

0

0

0

0

0

Number of complaints received during month against the IA due to impersonation by some other entity:

 

Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.

* Inclusive of complaints of previous months resolved in the current month.

# Inclusive of complaints pending as on the last day of the month

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

 

Trend of monthly disposal of complaints

Sr.

No.

Month

Carried forward from previous month

Received

Resolved*

Pending#

1

April, 2025

0

0

0

0

2

May, 2025

0

0

0

0

3

June, 2025

0

0

0

0

4

July, 2025

0

0

0

0

5

August, 2025

0

0

0

0

6

September, 2025

0

0

0

0

7

October, 2025

0

0

0

0

8

November, 2025

0

0

0

0

9

December, 2025

0

0

0

0

10

January, 2026

0

0

0

0

 

Grand Total

0

0

0

0

*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SN

Year

Carried forward from previous year

Received

Resolved*

Pending#

1

2021-22

0

0

0

0

2

2022-23

0

0

0

0

3

2023-24

0

0

0

0

4

2024-25

0

0

0

0

 

Grand

Total

0

0

0

0

*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.