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Read more14 February 2018
While analysing a company engaged in operating a network of last-mile retail touch points for banking, insurance, e-governance, e-commerce services, we came across some notable issues concerning quality of earnings & corporate governance at the company. This note explains our findings on the same.
About the Company:
Company is a technology driven company providing last-mile retail touch points to deliver real-time banking, insurance, e-governance, e-commerce and ATM services to the rural, semi-urban and urban markets. These retail touch points (sometimes referred as âKendrasâ) act as the âOne-stop shopâ for availing various services and products.
Quality of Earnings & Corporate Governance Issues:

We also observed the volume of shares contributed by these entities as a % of total traded volume on both the exchanges to be significantly high at 39.3% & 12.0% in financial year 2015 & 2016 respectively.A recent news article has also highlighted that between January 1 and June 30, 2016, a group of 22 investors related to each other as well as to the company were continuously buying and selling the scrip, accounting for 74.87% of market gross volumes on certain days. Also noteworthy is that 18 of these 22 had more than 90% trading activity in this scrip only.Another interesting observation during our exercise was the difference between shareholding reported in annual report & shareholding reported in BSE filing for the quarter ended 31st March, 2016.

Such gross misrepresentations in statutory filings raises concerns on corporate governance practices, particularly from minority shareholderâs perspective.
Till 2013, there appears to be large inconsistency in the profits as per income tax and the reported income, as can be seen from the above table. Major reason for this deviation is ‘Deferred Tax Liability (DTL) on account of Difference between Book and Tax Depreciation’ due to aggressive assumption for useful lives of assets (almost double the useful life assumed by peers). This had led to higher reported profits for the company till 2013.In 2014, adoption of depreciation rates as per new Companies Act, 2013, resulted in higher cash tax payments & more aligned cash & statutory tax rates thereafter. Now that company does not have any deferred tax asset/liability on its balance sheet, cash tax & statutory tax rates are expected to remain aligned going forward.Conclusion
This exercise reaffirmed our strong belief that an in-depth assessment of a companyâs quality of earnings is indispensable before using the reported numbers and filings for valuation & investment decisions.
In May, 2017, we had covered the subject company for one of our client & had highlighted all the above points as Key Highlights. The said client found it interesting and concurred with the issues/red flags raised by us on the quality of earnings and corporate governance and therefore avoided any investment in the company.
Note: Names of parties/companies have been masked/changed for compliance purpose.
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|
Sr. No. |
Received from |
Pending at the end of last month |
Received |
Resolved* |
Total Pending # |
Pending complaints > 3 months |
Average Resolution time^ (in days) |
|
1 |
Directly from Investors |
0 |
0 |
0 |
0 |
0 |
0 |
|
2 |
SEBI (SCORES) |
0 |
0 |
0 |
0 |
0 |
0 |
|
3 |
Other Sources (if any) |
0 |
0 |
0 |
0 |
0 |
0 |
|
 |
Grand Total |
0 |
0 |
0 |
0 |
0 |
0 |
Number of complaints received during month against the IA due to impersonation by some other entity:
Note: In case of any complaints received against the IA due to impersonation of the IA by some other entity, the IA may adjust the number of such complaints from total number of received/resolved complaints while preparing the above table. Further, IA must close such impersonation related complaints after following the due process as specified by SEBI/ IAASB.
* Inclusive of complaints of previous months resolved in the current month.
# Inclusive of complaints pending as on the last day of the month
^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
|
Sr. No. |
Month |
Carried forward from previous month |
Received |
Resolved* |
Pending# |
|
1 |
April, 2025 |
0 |
0 |
0 |
0 |
|
2 |
May, 2025 |
0 |
0 |
0 |
0 |
|
3 |
June, 2025 |
0 |
0 |
0 |
0 |
|
4 |
July, 2025 |
0 |
0 |
0 |
0 |
|
5 |
August, 2025 |
0 |
0 |
0 |
0 |
|
6 |
September, 2025 |
0 |
0 |
0 |
0 |
|
7 |
October, 2025 |
0 |
0 |
0 |
0 |
|
 |
Grand Total |
0 |
0 |
0 |
0 |
*Inclusive of complaints of previous months resolved in the current month. #Inclusive of complaints pending as on the last day of the month.
|
SN |
Year |
Carried forward from previous year |
Received |
Resolved* |
Pending# |
|
1 |
2021-22 |
0 |
0 |
0 |
0 |
|
2 |
2022-23 |
0 |
0 |
0 |
0 |
|
3 |
2023-24 |
0 |
0 |
0 |
0 |
|
4 |
2024-25 |
0 |
0 |
0 |
0 |
|
 |
Grand Total |
0 |
0 |
0 |
0 |
*Inclusive of complaints of previous years resolved in the current year. #Inclusive of complaints pending as on the last day of the year.